TopFlight Watches Policies
TopFlightWatches.com is an AUTHORIZED DEALER for Every Brand We Sell!
TopFlightWatches.com and our sister Divisions, including Gem of the Day are AUTHORIZED DEALERS for every single brand of watches and jewelry we carry. We do not ever sell so-called "gray market" or trans-shipped watches. Every watch is brand new, in the box, first quality and fully backed by both the full manufacturer's warranty and the TopFlightWatches.com 30 day no-questions-asked return guarantee.
Ordering from TopFlightWatches.com is easy
Order from us 24/7 via the World Wide Web
Order by Phone Toll Free at: 1 (888) 243-6329
(8:30 am - 6:30 pm Central Time, Monday through Saturday)
Returns to TopFlightWatches.com are just as easy
We don't make you jump through any hoops!
- Return any time up to 30 days after your purchase.
- No restocking fees (for the first two returns or exchanges).
- Wear the watch without restrictions.
- No Return Authorization Numbers required.
- All Boxes, Warranty and Instruction booklets and materials must be returned with the watch in order to receive a full refund.
- Exchanges are also welcome - Just call TOLL FREE 1 (888) 243-6329 to arrange the exchange.
- You may return up to two items for refunds or exchange without a restocking fee. Additional returns or exchanges are subject to a 10% restocking fee.
- Just call 1 (888) 243-6329 during office hours for easy return instructions.
RETURN POSTAGE IS THE RESPONSIBILITY OF THE PURCHASER. In the case of a manufacturer's defect, the actual return shipping costs will be refunded to the customer after the item has been examined by our watchmaker or jeweler.
Customer Service Center:
Email: watchmaker@TopFlightWatches.com
Direct U.S. Telephone: (662) 289-6903
Toll Free: (888) 243-6329
Fax: (662) 289-6117
Visit Our Showroom where we offer over 1,000 watches:
Gemday Jewelers
119 N. Madison St.
Kosciusko, MS 39090
Phone: (662) 289-6114